Help Center

How can we help?

Everything you need to know about using Resva, all in one place.

25 answers in 6 categories

Getting Started

What is Resva?

A platform for short-term rental hosts with 0% booking commission. Each accommodation unit gets its own public website and link, managed from a single dashboard.

Do I need technical skills?

No. If you know how to use WhatsApp, you can use Resva. No software installation needed.

How do I get started?

Create your account, select how many accommodation units you manage, and authorize a payment method. Your first month is free. Then set up your listing and share your link. See how it works

Can I import my listing from Airbnb or Booking?

Yes. Paste your Airbnb or Booking listing link and we import photos, descriptions, and amenities. You review and publish. Or build it from scratch in minutes.

Your Page & Bookings

Where should I share my booking link?

Everywhere guests find you: Instagram and TikTok bio, Google Maps business profile, Facebook, or WhatsApp. It's a single shareable link.

How does a guest make a reservation?

They pick dates, see the total price, and submit their reservation request. You receive an alert and confirm it yourself.

How do guests pay me?

You arrange payments directly with your guest via bank transfer or cash. Resva never charges fees or commissions on your reservations.

Can I set seasonal pricing?

Yes. Set custom rates for peak seasons, holiday weekends, or special events. The system calculates totals automatically.

Can I manage multiple units together?

Yes. Multiple cabins or apartments in the same property can be displayed together as a complex.

Can I see who inquired?

Yes. You can track all inquiries received and see total page views.

Calendar, Airbnb & Booking

How does 2-way sync work with Airbnb and Booking?

Connect each channel once via standard iCal links. If someone books on Airbnb or Booking, those dates are automatically closed on your Resva page. When a direct booking is confirmed, it blocks the other channels. See how it works

Do Airbnb and Booking sync instantly?

No. Standard iCal sync refreshes periodically every few hours. Always confirm availability before collecting payment.

Can I record manual or phone bookings?

Yes. Add them directly to your calendar and those dates will immediately be blocked on your public page.

WhatsApp Assistant

What does the WhatsApp assistant do?

Connect your WhatsApp bot to Resva and it will answer guest queries with real-time availability and prices, day and night.

Do I need to code?

No. We provide simple instructions and assist you with configuration.

Can it take bookings?

Yes. It can create pre-bookings with dates and guest details ready for you to approve with a tap.

API & Technology

Can I connect my own chatbot or AI agent?

Yes. Using REST API or Model Context Protocol (MCP), your bot or agent queries availability and accommodation details with read-only security by default. View API & technology

Which tools are supported?

Via MCP: Claude, ChatGPT, Gemini, or custom agents. Via REST API: ManyChat, Twilio, n8n, or custom apps on WhatsApp, Instagram, or Telegram.

Can my bot create bookings?

Yes. If enabled, it can generate pre-bookings that hold dates pending your manual confirmation.

How is access secured?

Each integration has a revocable Bearer token that you can revoke from your dashboard at any time.

Pricing & Billing

How much does it cost?

Your first unit costs $11.900 ARS per month, and the second $11.900 ARS. From the third unit onwards, each adds $6.900 ARS, and with 11 or more, $6.500 ARS each. Final price with VAT included. View pricing

Is the first month really free?

Yes. Nothing is charged during your 30-day trial. If you don't cancel, subscription billing begins automatically afterwards.

Why do I need to add a payment method?

So your booking page and calendar sync continue without interruption after your trial ends. You can cancel anytime before then at no cost.

Does the price change?

It adjusts quarterly based on inflation (INDEC CPI). We provide 30 days notice with free cancellation before adjustments take effect.

How do I cancel?

From your account settings anytime with one click. No long-term contracts or cancellation fees.

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